Use code "FREESHIP" to get free shipping with orders $20+

Shipping Returns

General Information

  • We work to ship out Ready to Ship orders within four days after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to an extra five business days to ship orders.

  • Made to order products ship out within seven business days from the day it is ordered. For holidays we may take up to an extra five business days to finish the products and ship.

  • Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.

  • If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.

  • If you wish to reship an unclaimed, refused, or un-deliverable package you are responsible for the new shipping cost.

  • We are not responsible for lost, wrongly delivered, stolen packages, or packages that were sent to the address that was entered in at checkout that the customer failed to correct. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
     

Domestic Shipping Information

  • Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.

    • $3 standard shipping with estimated delivery within 6 business days of shipping day.

    • ​$7 rush shipping with estimated delivery within 4 business days of shipping day.

  • All US packages are shipped via USPS.
     

International Shipping Information

  • All international packages are shipped via USPS..

  • Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.

  • International orders under $20 have a $8 shipping rate where as orders above $20 have a $3 shipping rate.

 

RETURN POLICY

Due to how Sassy Shiloh Bowtique items are made, return and refunds are considered on a case by case basis.
However; if you wish to sell your SSB product there is a section within our facebook group.
Within this you may resell, trade, or gift your SSB product you no longer want.

 

WHOLESALE INQUIRIES

Sassy Shiloh Bowtique items are not for wholesale and legal actions will be taken if you are caught selling our products without permission.